Returns

How do I find the latest date to return my order?

What is the cheapest way to return an unwanted item?

Why has an item I’ve returned been sent back to me?

I’ve returned an item under my statutory cancellation rights, but the postage has not been refunded. Why?

I’ve received an Evri collection barcode label to return a faulty/damaged item. Can I return using an Evri Locker instead?

Do I need access to a printer to use my Evri Collection barcode at a ParcelShop?

I’ve received an Evri collection barcode label to return a faulty/damaged item. Can I return using a ParcelShop instead?

How do I return an item?

I returned my item over 14 days ago and you haven’t received it yet. What do I do?

What is your returns address?

How long will it take for my return parcel to be collected?

What if I’m returning an item that I bought on a promotion?

You have my return but I have not yet been refunded?

How will I know if you have received my return?

How long does it take to process a return?

My item is broken, what should I do?

How do I check the status of a return?

How do I return my jewellery item?

Can I track my ParcelShop collection?

What are ParcelShops?