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What are ParcelShops?

ParcelShops are approximately 3,000 local stores that allow you to return items easily and affordably using the myHermes returns service. Each location offers extended opening hours – typically from 8am to 8pm, seven days a week – making it ideal for dropping off your parcel at a time that suits you. You can use this service to return your QVC parcels back to us and you can track them online as well. Please note: your parcel should weigh no more than 15kg and you may need access to a printer to use this service however some parcelshops will allow you to print in-store. You can take your parcel to your nearest myHermes ParcelShop for £3.65. Alternatively, myHermes can collect your parcel from your home on a pre-arranged day for £3.95.

To find your local ParcelShop, go to myHermes and enter your postcode or town into the ParcelShop finder to get door-to-door directions to your closest store and information on printing in-store. 

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