Why has an item I’ve returned been sent back to me?

We offer a 60-day money back guarantee on all items, giving you the opportunity to return any item you purchase for a refund or replacement, if you find this is unsuitable.

Any items received by our returns team outside of this timeframe are not eligible for a refund or replacement and will be sent back by a trackable delivery service.

You can find more information about returns and view our Returns Policy by clicking here