Direct From Supplier
What is Direct from Supplier?
Some products sold by QVC will be sent directly from the supplier.
When ordering on our website, if a product is being sent from the supplier, you will see ‘Delivered directly from [Supplier Name] along with details of the delivery timescale.
Products being sent from the supplier will usually have a slighter longer delivery timescale, however this will always be shown on the product description page online, when placing your order.
Delivery Tracking
Is the tracking link safe to click?
Yes. Some of our suppliers may use different delivery services to the one normally used by QVC, to carry out their deliveries.
If you’ve received a tracking link in your despatch confirmation email, you can use this to keep up to date with the progress of your delivery.
How do I know the email I have received is from QVC?
Your email from QVC will contain your order details, including your order number, item(s) purchased and your shipping address.
You will be able to keep up to date with the progress of your delivery by clicking the ‘Track Your Delivery’ button at the bottom of your email.
Why have I received a tracking link for an Amazon courier?
Amazon Shipping deliver a wide range of parcels across different retailers, on a fast and flexible service. Some of our suppliers may opt to use this service for their deliveries.
Orders sent with Amazon Shipping can be tracked online and a link will be included in your despatch confirmation email, to keep you up to date with the progress of your delivery.