On the day prior to your agreed delivery date, you will be contacted with a 2-hour delivery window. This is usually sent via text or email.
Your product will be delivered by a two man service to your room of choice, where it will be fully assembled, and any packaging will be removed.
Please be aware: we do not currently offer a takeaway service for old mattresses for any Silentnight purchases.
Silent night’s Covid-19 delivery update
For the safety of your household and our delivery team, please observe social distancing at all times during your delivery and ensure that the room our delivery team will be working in; is well ventilated. If you have COVID-19 or are self-isolating due to COVID-19, please contact our friendly Customer Service team to arrange alternative instructions for your delivery/collection. Please note: we will not enter your property if you are self-isolating or are COVID-19 positive. We thank you in advance for your understanding and cooperation.