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What is the cheapest way to return an unwanted item?

For all items under 15kg, with the exception of jewellery (the weight of your parcel can be found on your packslip), we recommend you use Evri to return.

Evri offer the below options for returning your items:

  • ParcelShop
  • Courier Collection
  • Locker Drop Off

You can take your parcel to your nearest Evri ParcelShop for £2.24. Alternatively, Evri can collect your parcel from your home on a pre-arranged day for £3.95. This option will however require a printer. 

To check out our easy returns guide for using Evri, simply click here.

Please do not use Evri to return products with a value of £200 or more. For those products, please return via the Post Office, requesting a ‘signed for’ service and ensure your item is covered by insurance.

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