Do I have to sign for my parcel when it’s delivered?

Most items don’t need a signature upon receipt and will come with your regular post or be delivered by a courier. If you’re out and an item does require a signature, the courier may use their discretion and obtain a signature from a neighbour or leave a calling card for you to arrange a more suitable delivery time.

However, some items such as high cost items will require a signature in which case the order will not be delivered until the courier can obtain one from the delivery address. 

COVID-19

Our couriers are currently making contact-free deliveries and customers will not be asked to sign handheld devices. You can keep yourself updated on the precautions our couriers are taking using the links below. 

DPD – https://www.dpd.co.uk/content/about_dpd/press_centre/news.jsp 

Royal Mail – https://www.royalmail.com/coronavirus 

Hermes – https://new.myhermes.co.uk/coronavirus.html