{"id":770,"date":"2020-05-12T15:11:09","date_gmt":"2020-05-12T14:11:09","guid":{"rendered":"https:\/\/dev.customercare.qvcuk.com\/?post_type=lsvr_kba&#038;p=770"},"modified":"2021-03-18T08:34:45","modified_gmt":"2021-03-18T08:34:45","slug":"return-how-do-i-check-the-status-of-a-return","status":"publish","type":"lsvr_kba","link":"https:\/\/customerservice.qvcuk.com\/questions\/return-how-do-i-check-the-status-of-a-return\/","title":{"rendered":"How do I check the status of a return?"},"content":{"rendered":"\n<p>You can call Quick Check on Freephone 0800 53 43 33 to hear the status of your return. You can select to hear your most recent return or enter a specific item or order number.<\/p>\n\n\n\n<p>While most items being returned to QVC are still being processed within 14 days, we do have some slight delays at the moment with Royal Mail returns.<\/p>\n\n\n\n<p>If you\u2019ve returned an item via Royal Mail, please can we kindly ask you to allow a few extra days for your returned parcel to be received and actioned by our Returns team.&nbsp;We are processing all returns as quickly as possible.<\/p>\n\n\n\n<p>If we have your email address on file, we will email you to confirm receipt of any returned item that&#8217;s within our 30-day money back guarantee.<\/p>\n\n\n\n<p>You can also check the status of your return by signing into&nbsp;<a href=\"https:\/\/www.qvcuk.com\/webapp\/wcs\/stores\/servlet\/LogonForm?storeId=10252&amp;langId=-2&amp;catalogId=10152&amp;krypto=6cOOZMja2%2BqXF2vi8NW%2FwpBXH6AAhEHhNMCbajGmMBkNVKgpG5we3s62VyVU6ZHDPwwaQoJ0CVg5%0A94Am%2FTfeott7dtsKgu3j7PaB61Tqly6Zrow2dAN90p7Y42CwkT5MYyk1SajRLu%2B2TuQwP8sH9PIF%0AQ3Rlzkcjfsf0fTjfwV0%3D&amp;ddkey=https%3AMyAccountView\" target=\"_blank\" rel=\"noreferrer noopener\">My Account<\/a>&nbsp;and selecting&nbsp;&nbsp;&#8216;Order Status&#8217;. From here you can see a list of your most recent orders.<\/p>\n\n\n\n<p>If your item has been received at QVC and refunded this will show as &#8216;Returned&#8217; in your order status. If the item has been replaced, this will state &#8216;Replacement&#8217; and a new order will also be showing in your order history.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>You can call Quick Check on Freephone 0800 53 43 33 to hear the status of your return. You can select to hear your most recent return or enter a specific item or order number. While most items being returned to QVC are still being processed within 14 days, we do have some slight delays [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"comment_status":"closed","ping_status":"closed","template":"","format":"standard","meta":{"footnotes":""},"lsvr_kba_cat":[29,15],"lsvr_kba_tag":[],"class_list":["post-770","lsvr_kba","type-lsvr_kba","status-publish","format-standard","hentry","lsvr_kba_cat-refunds-and-replacements","lsvr_kba_cat-returns"],"_links":{"self":[{"href":"https:\/\/customerservice.qvcuk.com\/wp-json\/wp\/v2\/lsvr_kba\/770"}],"collection":[{"href":"https:\/\/customerservice.qvcuk.com\/wp-json\/wp\/v2\/lsvr_kba"}],"about":[{"href":"https:\/\/customerservice.qvcuk.com\/wp-json\/wp\/v2\/types\/lsvr_kba"}],"author":[{"embeddable":true,"href":"https:\/\/customerservice.qvcuk.com\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/customerservice.qvcuk.com\/wp-json\/wp\/v2\/comments?post=770"}],"version-history":[{"count":2,"href":"https:\/\/customerservice.qvcuk.com\/wp-json\/wp\/v2\/lsvr_kba\/770\/revisions"}],"predecessor-version":[{"id":1623,"href":"https:\/\/customerservice.qvcuk.com\/wp-json\/wp\/v2\/lsvr_kba\/770\/revisions\/1623"}],"wp:attachment":[{"href":"https:\/\/customerservice.qvcuk.com\/wp-json\/wp\/v2\/media?parent=770"}],"wp:term":[{"taxonomy":"lsvr_kba_cat","embeddable":true,"href":"https:\/\/customerservice.qvcuk.com\/wp-json\/wp\/v2\/lsvr_kba_cat?post=770"},{"taxonomy":"lsvr_kba_tag","embeddable":true,"href":"https:\/\/customerservice.qvcuk.com\/wp-json\/wp\/v2\/lsvr_kba_tag?post=770"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}