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What if I’m out when my delivery arrives?

If your item is being delivered by Hermes they may use their discretion by trying a neighbour or leaving your item securely on your property, leaving a calling card to advise where your parcel has been delivered to. In the event a neighbour or secure location is not available the courier will attempt to deliver up to 3 times, again leaving a calling card for you to arrange a more suitable delivery time.

Royal Mail will leave your parcel at your local post office if it’s too large for your mailbox and post a calling card to advise you an attempted delivery has been made.

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