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How do I arrange an Evri collection or ParcelShop return?

You can do this by visiting Evri. To arrange a courier collection, simply follow the instructions provided. Please note: your parcel should weigh no more than 15kg and you need to have access to a printer to use this service.

Evri can collect your parcel from your home address on a pre-arranged day for £3.95, this will require a printer to print off a collection label.

Alternatively, you can arrange to take your parcel to your nearest Evri ParcelShop or Locker Drop off for £3.65, again this will require a printer although some ParcelShops can do this for you. You can find more information on this or find your local ParcelShop on the Evri Website

Please do not use Evri to return products with a value of £200 or more. For those products, please return via the Post Office, requesting a ‘signed for’ service and ensure your item is covered by insurance.

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