How do I arrange a return of my Tempur item?
If you wish to return your Tempur item please, contact us and a member of the team will be happy to request a collection from the vendor.
As with the delivery, once a collection has been requested with QVC, you will be contacted to arrange a collection date suitable for yourself. For small products – after QVC contact, Tempur Customer Services team will email you with the details of how to return the item.
Note for all returns: Returns can take up to 14 days to process. If we have your email address we will email you to confirm receipt of your return if within 30 days. You can also check the status of your return by signing into My account online. Any refund will automatically be issued to the card you used to place the original order and will show on your next bank statement.